Contact Us

We're here when you need us.

Whether it's a question about your HAVEN Freedom collar, an order, or help getting started — our customer service team is ready.

Reach out any way you prefer.

Phone, email or the form below — every message goes straight to our team.

Phone

+1 (650) 789-6290

Email

enquiries@havenfreedom.com

We usually reply within a few hours.

Support hours

12 hours a day, 7 days a week

8:00am to 8:00pm Eastern Time (ET)